Our approach is to ensure that we fully understand your business and all its needs before we jointly discuss the available options, thereby ensuring that we provide the right solution that will fit your business and your budget. We pride ourselves on our implementation and support methodologies which are the backbone to the way we work with our clients. We are transparent in our dealings and won’t overcommit or suggest a solution that we feel isn’t the right one. This way we meet our goal – to have a 100% happy and healthy customer base. Your success ensures our success and we believe here at Argon the two go hand in hand.
How Argon ensures your success:
Implementation Methodology, Training and Support.
We are strong believers that in order for any implementation to succeed all stakeholders need to be involved from the start of the project. We have developed a structured approach so that we can track the milestones and ensure that each and every box is ticked before moving to the next process in our methodology.
We ensure that your staff are trained on all the features and functionality relevant to their roles and system usage requirements and provide on-going technical support defined by our various service level agreements.
“The Argon team has always made it their business to intimately understand and support our strategic and operating requirements."
RD Roos, Executive Director
Distribution and Warehousing Network Limited (DAWN)
"A more dedicated group will be hard to find. Their passion and commitment to their solutions is remarkable and their business knowledge is exemplary."
Alison Frankleyn, IT Systems Manager